Booking an appointment
You may book an appointment through our website, or by calling the spa during our business hours. A valid credit card is required when booking.
Cancellation Policy
If an appointment needs to be canceled or rescheduled, please contact the spa at least 24 hours before your appointment. If an appointment is canceled within 24 hours, you will be charged for the full service. This ensures our employees are paid for the time you reserved. Cancellations via text message or email will not be accepted.
Late Arrivals
We will always do our best to accommodate late arrivals should the schedule permit however full appointments are never guaranteed if late. Services will be charged in full, even in the case of a late arrival.
Flora Spa & Aesthetic Bar reserves the right to charge a cancellation fee for late arrivals of more than 15 minutes.